New Arrivals Collection

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Style and essentials for everyday living

At Hanana House we believe the right outfit changes how a day feels. Our collection combines carefully chosen fabrics, balanced shapes and an easy fit that makes getting dressed simple and confident. Thoughtful pieces for every moment, from the weekend to the workday.

Tailored camel wool coat on a neutral backdrop
Cream knit sweater and linen trousers by a sunlit window
Dark green satin midi dress with gold jewelry

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Below you'll find answers to the most common questions about Hanana House, our collection and our service. Need something else? Our customer support team is always happy to help.

Frequently asked questions

1. Do you deliver across the UK?

Yes — we ship to every address in the United Kingdom, including Scotland, Wales, Northern Ireland and the Highlands and Islands.

2. How long does delivery take?

Orders are prepared within 1–2 working days and typically arrive within 6–12 working days.

3. Do you offer free delivery?

Yes — delivery is free on every UK order, with no minimum spend. The price you see is the price you pay.

4. Can I return an item if I change my mind?

You have 30 days from delivery to return your item free of charge, in its original condition and packaging.

5. How long does a refund take?

Once your return arrives and passes inspection, your refund is processed within 10 days.

6. What if my order arrives damaged?

Send us a photo within 48 hours of delivery and we'll arrange a free replacement or a full refund — whichever you prefer.

7. Which payment methods do you accept?

We accept all major credit and debit cards, plus PayPal, Apple Pay, and Klarna.

8. Is my payment information safe?

All transactions run over an encrypted SSL connection and are handled by certified payment providers.

9. How can I reach customer service?

Email us at info@imglore.com or use the contact form on our site. We reply within 24 hours on working days.